Security & Privacy Policy
Security and Privacy Statement TAWUNIYA is committed to protecting your privacy. TAWUNIYA’s Online Privacy Statement applies to data collected by TAWUNIYA through this online service access, as well as its offline services. Collection of Your Personal Information In order to access TAWUNIYA’s eBusiness portal, you will be asked to sign in with a user name, e-mail address, a policy number and a password, which we refer to as your credentials. As part of creating your credentials, you may also be requested to provide secret answers, which we use to help verify your identity and assist in resetting your password. Finally, a unique identification (ID) number will be assigned to your credentials which will be used to identify your credentials and associated information. Additional personal information, such as your home or work address or telephone number, your age, gender, preferences, interests and favorites may be required. If you choose to make a purchase, you may be required to submit information, such as your credit card number and billing address. We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with TAWUNIYA’s site and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. When you receive newsletters or promotional e-mail from TAWUNIYA, we may use web beacons, customized links or similar technologies to determine if the e-mail was delivered, read and links that you click. This will help us server you with information that is relevant to your requirement. Use of Your Personal Information TAWUNIYA collects and uses your personal information to carry out the transactions you requested, operate and improve its site. These uses may include providing you with more effective customer service; making the services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products and services. We also use your personal information to communicate with you. We may send certain communications such as welcome letters, billing reminders, information regarding your insurance contracts, offers and products. We may also occasionally send you product or service surveys and promotional mails to inform you of other products or services available at TAWUNIYA. Sharing of Your Personal Information Except as described in this statement, we will not disclose your personal information to anyone other than TAWUNIYA, its service providers, subsidiaries and affiliates. We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process; (b) protect and defend the rights or property of TAWUNIYA (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of TAWUNIYA’s customers or members of the public. Accessing Your Personal Information You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials. Communication Preferences You can stop delivery of future promotional e-mail from TAWUNIYA by proactively making choices about communication that you receive from TAWUNIYA by visiting your preferences page. These communication choices do not apply to mandatory service communications that are considered part of certain TAWUNIYA services and contracts, which you may receive periodically. Security of Your Personal Information TAWUNIYA is committed to protecting security of your personal information and we use a variety of security technologies and procedures to protect unauthorized access, use, or disclosure of your personal information. For example, when we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users. Use of Cookies TAWUNIYA Web site uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. When you sign into a site using your credentials, your unique ID number, and the time you signed in, is saved in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Enforcement of This Privacy Statement If you have questions regarding this statement, you should first contact us by using the contact us link. Changes to This Privacy Statement We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. We encourage you to periodically review this statement to be informed of how TAWUNIYA is protecting your information.